Has technology shortened your attention span?
Do you prefer communicating via email versus face-to-face contact?
Do you find yourself using computer and cell phone short hand in regular correspondence?
Do you even engage in regular, i.e. handwritten, snail mail correspondence?
Do you think nothing of holding a conversation and not even looking in your companion’s eyes?
At board meetings and at conferences, I’ve noticed that as more and more people use laptops, cell phones, and PDA devices, less and less eye contact happens. What I see happening reminds me of the parallel play that young children engage in. They don’t really know how to play with each other; rather they play in the same room with the same toys but don’t really engage. Sound familiar?
Making eye contact used to be an important social and cultural practice. As a Black girl who didn’t make eye contact out of deference to adults,* I had to learn to look adults straight in the eye when I moved to a predominantly white high school, to fit in with that culture. Not making eye contact was something that was actually noted in comments about behavior. It was seen as disrespectful, rude or an indication that a student was painfully shy.
When I worked with teens of color, I often had to coach them on the importance of making eye contact with teachers, employers and other adults.
Now, I see that eye contact is changing. Young people (and older people adept or perhaps a better word is enamored with technology) find it easy to have conversations, or what passes for conversation, while texting or emailing or searching the web.
What’s your opinion, dear reader? Is eye contact becoming less of a social grace than it used to be? Have you found yourself changing your behavior because of the electronic gadgets/tools we tote around?
I will confess that I am so used to reaching machines that I am often startled when a live human answers – especially when I’m calling an organization or business. (It catches me so off guard that sometimes I actually stammer trying to gather my thoughts to talk to a real person). I also find myself trying to make calls after hours so I can just leave a message and not engage in conversation.
Ditto for email – as a fast typist and quick thinker (not quickly brilliant but quick nonetheless) – I enjoy sending email messages because I can complete a thought without interruption. (That’s why I don’t like IM so much.) Emailing is one-way communication – not true dialogue or conversation. IM is short-hand utterances in my opinion.
I feel a change coming on so that those of us who make eye contact when we’re talking to and with another human being face2face, may in fact be considered rude or intimidating or threatening. Or will we just be old-fashioned.
(‘Course when I join the laptop crowd I guess I’ll become one of those face-down communicators, too.)
*I also said “Yes, sir,” and “No, m’am” to adults and was teased about it when I first came up North.